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Handler

Handler support

Get back to training.

Help with beta access, sign-in, workout setup, subscriptions, privacy, and your account.

Last updated August 25, 2026

Invited TestFlight beta

Request access

Email us from the address you use for your Apple ID. Include “Handler beta” in the subject. Invited beta access is free and does not create a subscription.

Email beta request

Sign-in help

Handler supports Sign in with Apple and native Google sign-in. Use the same provider each time so your training history stays attached to one account. If sign-in fails, confirm you have a connection, update to the newest TestFlight build, close and reopen Handler, then try again.

Workout or plan help

Complete onboarding with your current goal, schedule, equipment, and training location. If a workout is missing or the plan does not match those answers, send support the affected screen, the approximate time it happened, and the TestFlight build number. Do not send passwords or sensitive medical information.

Notifications

Handler asks for notification permission during onboarding. You can change this later in iPhone Settings → Notifications → Handler. Notifications are optional; disabling them does not delete your workouts or account.

Subscriptions and billing

Public billing is not live yet. When it launches, Handler will load the localized price and any eligible introductory offer from the App Store. Apple confirms the terms before purchase. Use Restore Purchases in Handler to recover an existing entitlement, and manage or cancel App Store subscriptions from your Apple ID subscription settings.

Account and privacy

You can export or delete your account from Handler settings. For help when you cannot open the app, email [email protected] from the address associated with the account. See the Privacy Policy and Terms of Service.

Contact support

Email [email protected]. Include your build number, iPhone model, iOS version, and the last action you took before the problem appeared. Never send a password, Apple sign-in token, Google token, or payment details.

Frequently asked questions

How do I join the Handler beta?
Send the email address used for your Apple ID to [email protected]. TestFlight access is invited and may be limited while we finish launch testing.
Does beta access charge me?
No. The invited TestFlight build is configured as testing access and does not create a purchase or subscription.
How do I restore a purchase?
On the Handler subscription screen, choose Restore Purchases while signed in with the Apple ID that made the purchase. Public purchases are not live yet.
How do I delete my account?
Open Settings in Handler and choose Delete account. If you cannot access the app, email support from the address tied to the account and request deletion.